1. General Information
These Terms & Conditions govern the use of our website and the purchase of products offered by True Warehouse. By placing an order, you acknowledge that you have read, understood, and agreed to these Terms.
2. Orders & Payments
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All prices are listed in [currency, e.g., EUR/USD] and include applicable taxes unless otherwise stated.
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Orders are confirmed only after payment is successfully processed.
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True Warehouse reserves the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.
3. Shipping & Delivery
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Standard delivery time is 5β10 business days after order confirmation.
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Delivery times are estimates and may vary due to external factors beyond our control (e.g., courier delays, customs).
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Customers are responsible for providing accurate shipping information. True Warehouse is not liable for delays or losses due to incorrect details.
4. Returns & Refunds
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Customers may return products within 30 days of receiving their order.
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Items must be unused, in their original condition, and accompanied by proof of purchase.
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Refunds will be issued once the returned items are inspected and approved.
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Shipping costs for returns are the responsibility of the customer unless the return is due to a faulty or incorrect item.
5. Product Information
We strive to display product details accurately. However, minor variations in color, size, or design may occur due to manufacturing or screen display differences.
6. Liability
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True Warehouse is not responsible for indirect, incidental, or consequential damages related to product use.
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Our maximum liability is limited to the purchase price of the product.
7. Privacy & Data Protection
Customer information will be handled in accordance with our Privacy Policy. We do not share personal data with third parties without consent, except when required by law.
8. Contact Information
For questions, concerns, or return requests, please contact us at:
π§ info@true-warehouse.com